Specific Incident Follow-up Forms

The forms listed below can be used to give feedback on how particular situations have been dealt with by our staff and cleaners. You can also provide suggestions on how we could improve on our performance during any future incedents. We welcome both positive and negative feedback.

Please ensure your form is completed fully and that all information provided is correct. This will ensure your feedback can be used effectively. Forms with incorrect/missing customer information may be discarded.

   • Unsatifactory Clean
   • Missed Appointment
   • Accidental Damage
   • Cleaner Misconduct
   • Other

Detailed Feedback Form

This form is for existing customers wishing to provide a comprehensive rating of our services and customer support.

Regular feedback on the activities of our staff and cleaners is essential to maintaining our professional reputation. You can submit feedback as often as you like. In fact, we encourage customers to complete this form at least once a year.

Please do not use your browers back button while completing the form. You may use the navigation buttons at the bottom of each page should you need to revise any of your answers.